 Conduct regular operational audits across entire Operations to ensure full compliance with company policies, SOPs, and service standards.  Monitor compliance related to uniforms, safety equipment, company assets, mobile applications, , attendance, and operational procedures, identifying and reporting any violations.  Audit vendor operations by reviewing timesheets, staffing records, attendance, payroll-related documentation, and contractual compliance to ensure accuracy and adherence to agreed standards.  Investigate operational violations, misuse of company assets, policy breaches, and process deviations, providing detailed reports and recommendations for corrective and preventive actions.  Prepare compliance reports, audit findings, and performance dashboards, highlighting trends, recurring issues, and improvement opportunities for management.  Partner closely with Operations, Vendor Management, HR, Customer Experience, and Fleet teams to ensure timely resolution of audit findings and successful implementation of corrective action plans.  Support the development and continuous improvement of operational SOPs, compliance checklists, and audit frameworks to strengthen operational governance.  Monitor compliance KPIs, conduct follow-up audits, and ensure corrective actions are effectively implemented across all operational sites..  Own the governance of the vendor penalty process by auditing penalty applications, ensuring full adherence to the approved penalty scheme, identifying discrepancies, and recommending corrective actions when required.  Bachelor's degree in Business Administration, Operations Management, Logistics, or a related field..  2–4 years of experience in Operations, Compliance, Quality Assurance, Audit, or Retail Operations,  Experience conducting operational audits and compliance reviews is highly preferred Strong analytical and investigation skills with excellent attention to detail.  Excellent reporting and communication skills.  Advanced proficiency in Microsoft Excel; Power BI is a plus.  Ability to work independently, conduct field visits, and manage multiple operational locations.