Vapi (/ˈVɑːpi/): • Voice AI that resolves, not transfers • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life • Trusted by 1 million developers building the future of voice agents • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised • Try talking to Vapi now! Why We’re Hiring This Role: • Enterprise prospects need hands-on technical guidance to go from interest to a successful pilot to production. • Vapi’s API has 4,200 points of configuration, so enterprises can deploy even the most complex CX use cases. Solutions Engineers bring that to life during the sales cycle. • Solutions Engineers are the bridge between customers, Sales, and Product. What you learn in the field shapes what we build next. What You’ll Do: • 30 days: Ramp on Vapi’s architecture, build your own voice agents end-to-end, and learn how customers build with our APIs. • 60 days: Lead technical discovery, scope integrations with telephony, CRM, and backend systems, and prototype voice agent solutions alongside AEs. • 90 days: Own the technical side of strategic enterprise sales cycles and pilots end-to-end with AEs, from first demo through security review and production handoff. • Ongoing: Build reusable demos, reference architectures, and documentation. Bring customer feedback to Product and Engineering to influence the roadmap. Who You Are: • 3+ years in solutions engineering, sales engineering, forward deployed engineering, or a similar customer-facing technical role. • You’ve worked at a high-growth company somewhere between Series B and Series F. • You’re a world-class educator who can explain complex systems to engineers and executives alike. • You’re hands-on with code. You’re comfortable with REST APIs, webhooks, and scripting in Python or JavaScript, and you can build a working prototype quickly. • Experience with telephony, contact center platforms, or LLM-based applications is a strong plus. • You stay calm and resourceful when a live demo or pilot goes sideways. • Bonus: You’ve built your own startup. Why Vapi: • Generational impact: Build the human interface for every business • Ownership culture: 70% of the company are previous founders • Kind team: The founders, Jordan and Nikhil, are Canadians • Tier-1 Investors: YC, KP seed, Bessemer Series A What We Offer: • Real stake: We offer a competitive salary and excellent equity ownership • Comprehensive health coverage: medical, dental, and vision plans • Team love: We love hanging out, and we do quarterly off-sites • Flexible time off: take what you need • More: catered meals, transportation, gym, and a $10k annual L&D budget