Superside is hiring a Director of Deal Desk to lead the commercial engine behind enterprise pricing, scoping, and proposal structuring. Sitting within the Solutions function, you’ll oversee the end-to-end Deal Desk operation, ensuring deals are commercially sound, operationally realistic, and built to scale. This is a player-coach role leading a team of Deal Desk Associates while directly supporting high-value and complex opportunities. You’ll partner closely with Sales, Solutions, Finance, and Operations to improve deal quality, speed, and consistency through strong processes and AI-powered automation. What you'll do: • Own pricing and scoping support for complex enterprise deals, ensuring commercial accuracy and delivery alignment. • Review and approve deal structures, pricing models, and scopes across the pipeline. • Partner with Account Executives and Solutions teams to turn customer requirements into scalable proposals. • Collaborate with subject matter experts to strengthen solution quality on strategic deals. • Lead and develop the Deal Desk team, setting clear priorities, standards, and turnaround expectations. • Act as the escalation point for complex or high-risk commercial situations. • Improve Deal Desk workflows, documentation, and tooling to increase speed and consistency. • Define and track operational metrics such as deal velocity, pricing accuracy, and SLA performance. • Drive AI adoption across pricing and scoping workflows, identifying opportunities for automation and efficiency. • Maintain pricing governance frameworks and ensure exception handling follows clear approval processes. • Build and maintain pricing guides, playbooks, and reference materials for internal teams. • Deliver reporting and insights on pricing trends, deal performance, and commercial operations. What you'll need to succeed: • Significant experience in Deal Desk, pricing, sales operations, or commercial strategy roles. • Experience leading and developing high-performing operational or commercial teams. • Strong commercial acumen with experience structuring profitable, scalable deals. • Ability to balance customer needs, delivery realities, and business margins. • Analytical mindset with experience using data to improve workflows and decision-making. • Experience working in creative, marketing, SaaS, or professional services environments. • Strong interest in AI tools and workflow automation within commercial operations. • Excellent organizational skills with the ability to manage multiple complex deals simultaneously. • Clear and confident communication skills with senior cross-functional stakeholders. • Ability to operate effectively in fast-paced, high-growth environments.